Privacy Policies

Specific SMS Privacy Policies:

• Pretty Flower Farm uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS. This excludes text messaging originator opt-in data and consent; this information will NOT be shared with any third parties.

Privacy Policy for Pretty Flower Farm:

Effective date: February 19, 2024

At Pretty Flower Farm, we recognize the importance of privacy and are committed to protecting the personal information of our website visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your information.

By accessing or using the Pretty Flower Farm website, you agree to the terms of this Privacy Policy.

Information We Collect:

• Personal Information: When you visit our website, we may collect personal information such as your name, email address, phone number, postal address, and other relevant details if you choose to provide them voluntarily.

• Automatically Collected Information: We may also automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior on our website through cookies and similar tracking technologies.

How We Use Your Information:

• To Provide Services: We may use the information you provide to fulfill your requests, respond to inquiries, and provide you with information about our products and services.

• To Improve Our Website: We use the information collected to analyze trends, administer the site, track user movements, and gather demographic information to improve the overall user experience.

• To Communicate with You: We may use your contact information to send you updates about Pretty Flower Farm, promotional offers, newsletters, or other marketing communications that may be of interest to you. You can opt-out of receiving such communications at any time.

• To Protect Our Rights: We may use your information to investigate, prevent, or take action regarding illegal activities, violations of our terms of use, or as otherwise required by law.

Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Data Security:

Pretty Flower Farm takes reasonable measures to protect the security and integrity of your personal information. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Choices:

You have the right to review, update, or delete the personal information we hold about you. You may also choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails we send.

Changes to This Privacy Policy:

We reserve the right to update or change our Privacy Policy at any time. Any changes to this Privacy Policy will be effective immediately upon posting on this page.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at flowers@prettyflowerfarm.com.

Thank you for visiting Pretty Flower Farm. Your privacy is important to us.

Mobile Terms of service

Pretty Flower Farm

Last updated: Feb. 11, 2024

The Pretty Flower Farm mobile message service (the "Service") is operated by Pretty Flower Farm (“Pretty Flower Farm”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Pretty Flower Farm’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Pretty Flower Farm through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Pretty Flower Farm. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18336584323 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Pretty Flower Farm mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18336584323 or email flowers@prettyflowerfarm.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.